News from the Bank of Chestnut

 

Bank Holiday Hours

The Bank Lobby and Drive Up Window will be closed on Thursday, November 22, 2018 in Observance of Thanksgiving.  We will close again Monday and Tuesday, December 24th-25th, 2018 for Christmas Eve and Christmas Day.  The Bank will be open Monday, December 31, 2018 from 8:00 a.m - 12:00 p.m. for end of the year business and closed Tuesday, January 1, 2019 for New Years Day.

SHAZAM BOLT$  (UPDATE REQUIRED)

Shazam BOLT$ is an app that you can download to your phone or tablet for free that allows you to access your debit card information at any time.  You can also enroll for Shazam BOLT$ at bolts.shazam.net.  This app/program allows you to monitor your available daily balance on your card, pending transactions, view an ATM locator and establish Card Alerts.  All these features help you monitor your transactions and thereby protect yourself from fraud.  UPDATE REQUIRED: As of January 1, 2018, anyone with the Bolt$ program downloaded will need to update the app before they can access their information.

ATM Now Open. . .

Need cash but the Bank is closed?  No problem, just visit our new ATM located in the drive up.  It's available 24/7 and FREE for Bank of Chestnut customers or Shazam Preferred Card Holders.

ATTENTION DEBIT CARD HOLDERS 

In order to provide the most protection to our customers, our debit card program has undergone some changes.  Most importantly, your debit card will now require that you use it as a debit transaction with your PIN number at many locations such as Pharmacies, Department Store Chains, Grocery Stores, Convenience Stores, Discount Stores and Packaging Stores.  This will help protect your debit card from being used fraudulently by being required to process with a PIN as opposed to a Credit/Signature transaction.  We have been made aware that certain stores have a store policy of not allowing cards to process as a debit unless over a certain amount.  If this occurs, you can select the cash back option in order to force the transaction over the store limit and give you some extra cash in your pocket.  Please let us know if you have any issues with processing, need to reset your PIN number or update your contact information.  More detailed information is available at the Bank of Chestnut.

 

 

 

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